Terms and Conditions

Please read these terms and conditions carefully before using our services. By shopping with us, you agree to these terms.

Last updated: January 1, 2024

Terms Overview

Legal Agreement

Binding terms that govern your use of our services

User Rights

Your rights and responsibilities as our customer

Shopping Rules

Guidelines for orders, payments, and returns

1. Acceptance of Terms

Welcome to Niya Saree Center. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not access or use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Definitions

For the purposes of these Terms:

  • "Company" (referred to as "we," "us," or "our") refers to Niya Saree Center
  • "Customer" or "User" (referred to as "you") refers to the individual accessing or using our services
  • "Services" refers to our website, mobile application, and e-commerce platform
  • "Products" refers to sarees, suits, and related items sold through our platform
  • "Content" refers to text, images, videos, and other materials on our platform

3. Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you are of legal age and have the capacity to enter into this agreement.

Account Registration

  • You may need to create an account to access certain features
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate and complete information during registration
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account

Prohibited Uses

You agree not to:

  • Use our services for any unlawful purpose or illegal activity
  • Attempt to gain unauthorized access to our systems or user accounts
  • Interfere with or disrupt our services or servers
  • Upload or transmit malicious code, viruses, or harmful content
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest personal information of other users
  • Use our content for commercial purposes without permission

4. Products and Pricing

Product Information

  • We strive to provide accurate product descriptions and images
  • Colors may vary slightly due to screen resolution and lighting
  • Product availability is subject to stock and may change without notice
  • We reserve the right to discontinue products at any time

Pricing

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated
  • Prices are subject to change without prior notice
  • Additional charges may apply for customization or express delivery
  • International customers may see prices in their local currency
  • Taxes and duties are included in displayed prices for domestic orders

5. Orders and Payment

Order Process

  • Orders are confirmed upon receipt of payment and stock availability
  • We reserve the right to cancel orders for any reason
  • Order confirmation will be sent via email
  • Processing time varies based on product type and customization

Payment Terms

  • Payment must be received before order processing
  • We accept various payment methods as displayed at checkout
  • Failed payments may result in order cancellation
  • Refunds will be processed to the original payment method
  • COD orders are subject to verification and availability

6. Shipping and Delivery

  • Delivery times are estimates and may vary due to circumstances beyond our control
  • Risk of loss passes to you upon delivery to the carrier
  • You must provide accurate shipping addresses
  • Additional charges apply for address changes after dispatch
  • Customs duties for international orders are customer's responsibility
  • We are not liable for delays caused by customs or local postal services

7. Returns and Refunds

  • Returns are accepted within 30 days of delivery for eligible items
  • Items must be unused, unwashed, and in original packaging
  • Custom-made and stitched items cannot be returned unless defective
  • Return shipping costs are customer's responsibility unless item is defective
  • Refunds are processed within 7-10 business days after return receipt
  • Exchange is subject to availability of desired item

8. Intellectual Property

All content on our platform, including text, images, logos, designs, and software, is the property of Niya Saree Center or our licensors and is protected by intellectual property laws.

  • You may not reproduce, distribute, or create derivative works without permission
  • Product images are for display purposes and may not be used commercially
  • Our trademarks and logos may not be used without express permission
  • User-generated content may be used by us for promotional purposes

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

  • By using our services, you consent to our data practices as described in our Privacy Policy
  • You have the right to access, correct, or delete your personal information
  • We implement security measures to protect your data
  • You may opt out of marketing communications at any time

10. Disclaimers and Warranties

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

  • We do not warrant that our services will be uninterrupted or error-free
  • Product colors may vary from what appears on your screen
  • We are not responsible for third-party content or services
  • Some jurisdictions do not allow certain warranty disclaimers

11. Limitation of Liability

To the fullest extent permitted by law, Niya Saree Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

  • Our total liability shall not exceed the amount paid by you for the product in question
  • We are not liable for delays or failures due to circumstances beyond our control
  • Some jurisdictions do not allow limitations of liability

12. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

  • We encourage resolution of disputes through direct communication
  • Arbitration may be required for certain types of disputes
  • Class action lawsuits are waived to the extent permitted by law

13. Termination

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice.

  • You may discontinue use of our services at any time
  • Termination does not affect orders already placed
  • Certain provisions of these Terms survive termination

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Niya Saree Center

Email: legal@niyasareecenter.com

Phone: +91 98765 43210

Address: 123 Fashion Street, Mumbai, Maharashtra 400050, India