Shipping Policy
We deliver your precious sarees with care and precision worldwide. Learn about our shipping options, delivery times, and policies.
Shipping at a Glance
Fast Delivery
1-7 business days within India, 7-15 days internationally
Secure Packaging
Professional packaging to ensure your sarees arrive in perfect condition
Global Shipping
We ship to over 50 countries worldwide with tracking
Domestic Shipping (India)
Shipping Options
| Service | Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 3-7 business days | ₹99 (Free on orders above ₹2,000) |
| Express Delivery | 1-3 business days | ₹199 |
| Same Day Delivery* | Within 24 hours | ₹499 |
*Same day delivery available only in Mumbai, Delhi, Bangalore, and Chennai for orders placed before 12 PM.
Coverage Areas
- We deliver to all serviceable PIN codes in India
- Remote areas may require additional 1-2 business days
- Cash on Delivery (COD) available for orders up to ₹50,000
- COD charges: ₹50 for orders below ₹1,000
International Shipping
Shipping Zones & Rates
| Zone | Countries | Delivery Time | Cost |
|---|---|---|---|
| Zone 1 | USA, Canada, UK, Australia | 7-12 business days | $25 |
| Zone 2 | Europe, Japan, Singapore | 8-14 business days | $30 |
| Zone 3 | Other countries | 10-15 business days | $35 |
Important Notes
- Free international shipping on orders above $200
- Customs duties and taxes are buyer's responsibility
- Delivery times may vary during peak seasons or due to customs processing
- Some countries may have restrictions on textile imports
- We provide customs declaration and invoice for all international shipments
Order Processing
Processing Timeline
- Standard Orders: 1-2 business days processing time
- Custom/Stitched Orders: 5-7 business days processing time
- Festival Season: Processing may take additional 1-2 days
- Bulk Orders (10+ items): 3-5 business days processing time
What Happens After You Order
- Order confirmation email sent immediately
- Payment verification (for prepaid orders)
- Inventory check and quality inspection
- Professional packaging with care instructions
- Shipping label generation and tracking number assignment
- Dispatch notification with tracking details
Packaging Standards
We take special care in packaging your sarees to ensure they arrive in perfect condition:
- Protective Wrapping: Each saree is wrapped in acid-free tissue paper
- Moisture Protection: Sealed in moisture-resistant packaging
- Sturdy Boxes: Double-walled corrugated boxes for maximum protection
- Fragile Handling: Clearly marked for delicate textile handling
- Care Instructions: Included with every shipment
- Gift Packaging: Available on request for special occasions
Order Tracking
Once your order is dispatched, you'll receive a tracking number via email and SMS. You can track your shipment using:
- Our website's order tracking page
- Direct courier partner websites
- Mobile apps of our shipping partners
- SMS updates on delivery progress
Track Your Order
Visit our Order Tracking page and enter your order number and registered email address.
Delivery Issues
Failed Delivery Attempts
- Three delivery attempts will be made
- SMS/call notification before each attempt
- Package held at local delivery center for 7 days
- Return to sender if not collected within 7 days
Lost or Damaged Packages
- Report within 48 hours of delivery
- Full refund or replacement for lost packages
- Photo evidence required for damaged items
- Investigation period: 5-7 business days
Address Changes
- Address changes possible only before dispatch
- Contact customer service immediately
- Additional charges may apply for redirected shipments
- International address changes not possible after dispatch
Shipping Support
For any shipping-related queries, concerns, or special requests, please contact us:
Shipping Support Team
Email: shipping@niyasareecenter.com
Phone: +91 98765 43211
WhatsApp: +91 98765 43212
Hours: Monday-Saturday, 9:00 AM - 7:00 PM IST
Our shipping team is dedicated to ensuring your sarees reach you safely and on time. Don't hesitate to reach out for any assistance!